Perhaps the lesson to take from this year of living online is not about making better technology. It’s about recognizing technology’s limits.

Margaret O’Mara
Margaret O’Mara is the Howard and Frances Keller Endowed Professor of History at the University of Washington, where she teaches and writes about the political and economic history of the modern United States. Her most recent book is The Code: Silicon Valley and the Remaking of America (Penguin Press, 2019).